| Overview | CRM | SAP |

SERVICES

Cybermass Solutions maximizes your technology investment. Our business is designed to your needs and our goal is helping you to succeed. Cybermass Solutions provides premier solution consulting services and staff augmentation. Our capability to provide complete CRM and SAP solutions has been validated by successful projects throughout the US, Singapore, UK, and India.

We have found that enterprise solutions such as CRM and SAP mean different things to different people. Your company’s business model and channels strategy should direct your interpretation and application of these solutions. Every business is facing similar challenges in the race to realize the true potential of enterprise solutions. The ability to transform the enterprise's core process through intergraded advanced technology will make the difference in overcoming these challenges.

Professional Standards

Cybermass Solutions teams consisting of business strategists as well as experts in design, and technology, we are able to assist you in reaching business opportunities. Our consultants are certified professionals who have completed thorough technical excellence training. The consultants possess the skill to successfully install, configure and administer CRM and SAP applications. We have extensive expertise in supporting complex heterogeneous environments including multiple operating systems and diverse brands of hardware.

Services we provide

Cybermass Solutions services comprise a number of high-value options for achieving clear results from your applications:

Business Process Optimization – Analyzing and closing the gap between current and best practices
Application Assessments – Development of a detailed strategy to dynamically increase the value of your application portfolio
Integrated Multiple Channels – Form the foundation of a solid enterprise strategy unification of customer experience through strategic channel intergration
Program Management – management and coordination of all activities across the consulting service that Cybermass Solutions provides
Quality Assurance – Rigorous test strategy, scripting and execution

Content Migration – Content identification, aggregation, migration and cleansing
Application Migration – Deployment of your application onto new platforms
Efficiencies Management – User training, adoption assessments, and change management